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Business :: ManagementISO 9001 Registration – 8 Steps for Success -
You've made the plans, built the quality system and conducted the audit. So how do you register your company as ISO 9001 conformant? And how can you be sure you're getting the most value for your inve...
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ISO 9001 the Process Approach to Quality Assurance -
What is the Process Approach to Quality?The ISO 9001 2000 standard is designed to manage and improve organizations processes. There is a great deal of misunderstanding and misinterpretation of the mea...
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ISO 9001, What Next? -
The overriding goal of ISO-14000. (History 1995)As ISO-9000 becomes a way of life for the global business community, ISO-14000 is almost ready to debut with its own set of standards for voluntary envi...
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Issue Management Methodology for Tracking Project Issues -
1. What is an Issue?An issue is an incident, circumstance, problem or inquiry that affects or potentially affects the timely delivery of the project, product or service, it may also impact the quality...
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IT Expenditure - Why Businesses Spend Huge Amounts on Ineffective IT Investments -
Another IT White Elephant!It seems that almost every day we read in the newspapers about another hideously over budget IT project that doesn't achieve its expected benefits. The ones we read about are...
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It's a Training Issue! -
There's a common phrase used by Organizational Development and Human Resource professionals, when identifying kinks in the growth of an organization or company - “It's a training issue.” The same phr...
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It's All About The Customers, Baby -
If you want to ensure a steady stream of customers in your business, you must always remember why you're in business in the first place.Sure you want to earn a decent income for yourself, but you al...
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It's All In The Systems -
Have you ever noticed french fries taste the same at every McDonald's? The same can be said for Subway and its Italian BMT. How do these fast food icons replicate themselves at nearly 40,000 locations...
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It's Not Always What You Say -
A major source of communication breakdowns is incongruence between the words that people say and the nonverbal signals that they send, largely because we lose sight of the fundamental truth: You cann...
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It’s Not All About Cheese: The Missing Component in Employee Development (Part 2) -
In part one of this article I told you about how perceptions are changing in the workplace. In part two, I want to tell you more about the “Merge Point Method” and how it helps you create training pro...
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